Fast, Reliable Demo & Junk Removal in Metro Detroit

CleanOut Pro Terms and Conditions

SMS Policy

We respect your privacy and are committed to protecting your personal information. This section details how we handle information you provide through our SMS program:

Use of Information

Purpose:

We use your information to send mobile messages and respond to your inquiries as necessary. This may involve sharing your information with platform providers, phone companies, and other vendors who assist in message delivery.

Protection of Information:

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party.

Disclosure:

We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

Choices and Controls

Consent:

Consent to receive automated marketing text messages is not a condition of any purchase.

Opt-Out:

You can opt out of receiving further text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Your Responsibilities

Accurate Information:

Ensure that the information you provide is accurate, complete, and truthful. Do not use a false or misleading name or a name you are not authorized to use.

Consequences:

If we believe the information provided is untrue, inaccurate, or incomplete, or if you have joined the program for ulterior motives, we may deny you access to the program and take appropriate legal actions.

This SMS Privacy Policy is strictly limited to our SMS program and does not affect any other privacy policies that may govern your relationship with us in other contexts.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CleanOut Pro Cancellation Policy

At CleanOut Pro, we are committed to providing exceptional service and maintaining a fair schedule for all our clients and technicians. To ensure smooth operations, we have established the following cancellation policy:

Non-Refundable Deposit

A 10% deposit is required to secure your spot in our schedule. This deposit is non-refundable, regardless of the reason for cancellation or rescheduling.

Cancellations Within 48 Hours

If you cancel or reschedule your appointment within 48 hours of the scheduled service, a 50% cancellation fee will apply. This fee helps cover the time and resources reserved for your appointment.

Cancellation After Reschedule Policy

If an appointment is rescheduled one or more times and is subsequently cancelled, a 50% cancellation fee will apply. This policy helps us account for the resources and time allocated to accommodate your scheduling changes.

No-Call, No-Show Policy

Failing to show up for your appointment without prior notification will result in a charge of the full service amount. This policy ensures fairness to our team and other clients who may have wanted the appointment slot.